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Solutions · AI Agents

AI agents built around your business.

Custom AI agents that handle defined business work across your workflows, systems and teams — with the right level of automation and human control.

Not another chatbot. A working AI system built for the job.

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What we build

Give the work to the right agent.

Customer & Support Agents

Handle enquiries, support requests, qualification and follow-ups.

Sales Agents

Research leads, qualify prospects, update CRM records and keep follow-ups moving.

Operations Agents

Handle repetitive processes, move information between systems and coordinate routine work.

Knowledge Agents

Search business information, work with documents and prepare research, reports and answers.

Finance & Document Agents

Process documents, perform checks and send exceptions to the right person.

Custom Business Agents

Have a process that doesn't fit a category? We design the agent around it.

How we make an agent work

AI is only useful when it knows what to do.

  1. Your Business GoalThe job the agent is meant to finish.
  2. ContextYour data, knowledge & instructions.
  3. ToolsCRM, applications, APIs & systems.
  4. ActionsWhat the agent is allowed to do.
  5. ChecksVerification, rules & boundaries.
  6. Human HandoffWhen a person needs to decide.
  7. OutcomeWork completed with control intact.
  1. Your Business Goal

    The job the agent is meant to finish.

  2. Context

    Your data, knowledge & instructions.

  3. Tools

    CRM, applications, APIs & systems.

  4. Actions

    What the agent is allowed to do.

  5. Checks

    Verification, rules & boundaries.

  6. Human Handoff

    When a person needs to decide.

  7. Outcome

    Work completed with control intact.

What changes for your business

The goal isn't more AI. It's better work.

Start with one process. Expand when it works.

Less Manual Work

Take repetitive tasks away from your team.

Faster Processes

Move work forward without waiting for every step to be handled manually.

More Team Capacity

Let people focus on work that needs judgement, experience and relationships.

Controlled Automation

Automate within defined boundaries and bring people in when needed.

Spirality Solutions

AI Systems & Managed Operations

info@spiralitysolutions.com

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Spirality Solutions provides Bizdaptive, a customer messaging workspace for other businesses. Each client connects their own WhatsApp Business Account. Their staff use Bizdaptive to manage customer conversations, create WhatsApp message templates such as appointment reminders, and send messages to their own customers. The phone number, templates, and Meta charges stay with the client. Spirality does not send from its own WhatsApp number.

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