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Privacy Policy

Last updated 14 September 2026

Who we are

Spirality Solutions Private Limited (“Spirality”, “we”, “us”) provides AI systems and managed operations services. This policy explains how we handle information when you visit spiralitysolutions.com or contact us.

Information we collect

When you write to us, including via our contact form, we receive whatever you choose to send — typically your name, email address, organisation, and message details.

Our hosting and analytics providers may collect standard technical data such as IP address, browser type, device information, and pages viewed. We do not sell personal information.

How we use information

We use contact details to respond to enquiries, discuss potential work, and administer client relationships. Technical data helps us operate, secure, and improve the website.

We do not use your enquiry content to train public AI models.

Sharing

We share information only with service providers who help us run the site or deliver services (for example hosting and Google Analytics), when required by law, or with your direction in the course of a project.

Retention

Enquiry correspondence is kept as long as needed to handle your request and for ordinary business records. You may ask us to delete or correct personal data we hold about you by emailing the address below.

Cookies

The site uses essential local storage for preferences such as theme. We also use Google Analytics 4 to understand how the website is used (pages viewed, approximate location, device, and traffic source). Google processes this data under its own terms. We do not use it for advertising.

Changes

We may update this policy from time to time. The “Last updated” date at the top of this page will change when we do.

Questions: info@spiralitysolutions.com

Spirality Solutions

AI Systems & Managed Operations

info@spiralitysolutions.com

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Spirality Solutions provides Bizdaptive, a customer messaging workspace for other businesses. Each client connects their own WhatsApp Business Account. Their staff use Bizdaptive to manage customer conversations, create WhatsApp message templates such as appointment reminders, and send messages to their own customers. The phone number, templates, and Meta charges stay with the client. Spirality does not send from its own WhatsApp number.

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